If your organisation used shared mailboxes to send emails to contacts, Relata Track makes it easy to see interactions from across all of your mailboxes.
To select which mailboxes are visible in Relata Track, follow these steps.
In Relata Track, select 'Track options' from the upper right of the screen.
Select which of the email mailboxes you wish to see in Track.
Select 'Apply changes'
This option will change the emails you see on both the Sent emails section and the Interaction timeline.